Updated Jan 2020
Healthybear Interactive Group Ltd. (“Healthybear”) is committed to protecting the personal information that is collected, useed and disclosed in the course of providing services, in accordance with all applicable regulatory requirements, including applicable privacy legislation. This privacy policy (the “Privacy Policy”) sets out in general terms how we collect, use, disclose and protect the personal information of our customers, other individuals and our website users.
"Personal information" is broadly defined as any information that is identifiable with an individual. In general, personal information does not include business contact information, including your name, title or position, business or business e-mail address, telephone or facsimile number.
We are responsible under applicable privacy legislation for the personal information in our possession or control. This includes personal information we receive directly, such as from individual customers or other individuals associated with those customers, and personal information we receive indirectly from customers or others. We have established policies and procedures with the objective of protecting personal information and have appointed a Privacy Officer to oversee privacy matters for our firm. Our Privacy Officer can be reached at healthybearco[at]gmail.com.
The types of personal information we may collect about you may include your name and home contact information, billing and account information, information relevant to a customer's use of the services on this website and other information incidental to the provision of services by this site.
We collect, use and disclose personal information for the following purposes:
You acknowledge and agree to our collection, use and disclosure of personal information for the above purposes.
Any publications or newsletters will use the contact information for those who subscribe through our website or by invitation by us. Our publications and newsletters draw on a contact database of primarily business contacts that may also include individuals. Any contact may unsubscribe from our publications program at any time, on an ongoing basis.
Cookies - Cookies are small data files that are sent to your browser and stored on your computer's hard-drive when you visit certain websites in order to "track" your visit to the site. We may, from time to time, collect non-personal information about you and your use of the site though the use of cookies. We do not match or correlate this information with any personal information that you submit on the website. Some browsers can be set to reject all cookies; if you choose to modify your browser in this manner, all features of the website will remain available to you. We use cookies for language preference purposes and to analyze website usage. This information is used for no other purpose.
Sign up and Request for Proposal - For the purposes of using our services, visitors may voluntarily submit personal information to our company for the purposes of becoming a vendor or supplier of Healthybear. We use the personal information provided only for the purpose for whichit was provided.
Links - Our website may present links to other websites. You should be aware that operators of linked websites may also collect your personal information and information generated through the use of cookies when you link to their websites. We are not responsible for how such third parties collect, use or disclose your personal information, so it is important to review their privacy policies before providing them with your personal information.
Social Media Widgets - Our website includes Social Media Features, such as the Facebook Like button and Twitter button or interactive mini-programs that run on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third-party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.
To the extent that we enter into arrangements with service providers, agents and contractors to store, handle or process personal information on our behalf, such as for data processing, document storage software support and office services, our policy is to require such parties by contractual or other means to provide comparable privacy protection while the information is processed or handled by the service providers.
Testimonials
We may display customer testimonials on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at healthybearco[at]gmail.com.
We will obtain a customer's consent to the collection, use and disclosure of personal information. This includes information about the customer, and the consent of other individuals where required by applicable privacy legislation. We have the authority to assume that an individual has consented to our reasonable collection and use of personal information consistent with the purposes for which the information was given when the individual initiates contact with us or voluntarily provides personal information to us. Further, we assume that customers who pay for our services consent to the reasonable collection, use and disclosure of their personal information by our professionals and agents for the conduct of the transactions or proceedings involving our customers. Other than set out herein, we do not collect, use or disclose personal information without consent unless authorized or required by law, such as in the following circumstances:
We collect personal information by fair and lawful means and, wherever appropriate, directly from the individual. Wherever possible, we limit the amount of personal information we collect, use or disclose to that necessary and appropriate to provide our services and to operate our business. We limit the personal information we collect and use for customer relationship,for promotions, and to contact information about preferences provided by the individual.
We keep records of the work performed and services provided by us in accordance with applicable regulatory requirements and professional standards. These records may include personal information. Our records are stored with safeguards against inappropriate or unauthorized access (detailed in “Safeguards”). We retain contact information about individuals for the period of time in which the individual subscribes to our programs, does not opt-out or continues to respond to promotions or other correspondence.
In order to provide customers or subscribers with a professional level of service, and to maintain appropriate contact preferences, we may ask you to update your personal information, contact information or preferences from time to time, and we provide an ongoing opt-out opportunity as mentioned above.Customers are encouraged to contact the Privacy Officer to update their personal information in which we maintain in our customer files if there is to be a change.
We protect personal information in our files and document management systems from loss, misuse, unauthorized access and alteration by using physically secure facilities, password protection, standard security practices and tools, as well as well-defined internal policies and practices.
Customers may review any personal information concerning themselves we have on file in our offices by contacting: healthybearco[at]gmail.com.
We will provide access to such personal information, subject to exceptions stipulated or required by applicable privacy legislation.
We will respond to complaints from individuals or questions about our compliance with this policy and with applicable privacy laws in a timely manner. We will investigate and attempt to resolve all complaints. Additional concerns can be directed to our Privacy Officer through the contact information listed above.
If you have any questions or concerns about your privacy and our role in protecting your personal information, please contact our Privacy Officer through the contact information listed above.
We reserve the right to change our Privacy Policy at any time by posting a new Privacy Policy on our website.
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